shipping:

Your order will be processed and ready to ship within 3-5 business days. All items are shipped and tracked with Canada Post.

LOCAL: Free local pick up is available.

WITHIN CANADA:

Regular Post (Ground) 8-10 Business Days

Express Post 3-5 Business Days

INTERNATIONAL:

Tracked Packet (USA and International) Days to be determined by destination.

All shipping costs are calculated at checkout. All prices are in Canadian Dollars.

RETURNS:

Original Art: All sales are final. Cancellations, exchanges and refunds are not available.

Prints: All sales are final. I do not offer refunds, however, if your prints meet the "Exchange requirements" you can exchange an Art Print for another print or for store credit within 7 calendar days from the date of delivery. If the period of 7 days has lapsed since the delivery, I can't, unfortunately, offer you an exchange or store credit. Buyer is responsible for all shipping charges associated with an exchange, paying any difference in price, and will be charged a 5% restocking fee based on the price of the original print(s) being exchanged. Art Print orders can only be cancelled if the print has not been printed yet, as all orders are "made to order". Prints are sometimes printed immediately so there is no guarantee you will be able to cancel your print order. Due to costs associated with every order, regardless if it has been printed, you will be charged a 5% cancellation fee based on the total cost of your order.

ALL OTHER ITEMS:

See prints above.

EXCHANGE REQUIREMENTS

The following criteria must be met to qualify for an exchange:

Product must be in original packaging. Product must not be damaged. In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange.

Proof of purchase:

To complete your exchange, we require a receipt, purchase order or other proof of purchase. Please note that without proof of purchase, there will be no exchange.

Sale and clearance items:

Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.

Shipping items:

In order to return an order, you must contact us first.

Returns can be mailed to:

30 Blackwolf Bay North, Lethbridge, Alberta, Canada, T1H 7C9

You will be responsible for paying for the shipping costs with regard to the item(s) that you are returning for an exchange, as well as the shipping costs for the new item(s). We will not refund the shipping costs. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. All exchanges and approved returns will be subject to a 5% restocking fee. If you would like to contact us concerning any matter relating to this refund policy, you may do so here.